Support
If you are having trouble with this site please check out the FAQ below for answers.
If you still need help you can email SHHA Website Support here
FAQ
Im a resident of Sleepy Hollow, how do I join the SHHA and the Pool?
I'm not a resident, how do I join the Pool
How do I log in?
- Go to www.shha.org
- Click the "Log In" button, top right corner of the Home page
- Enter your email and password
I forgot my Password
- On the "Log In" page, click "forgot my password"
- The system will email you a new password
How do I pay online?
- If you are already a member, log in to the site and you will be promoted to pay online
- Follow the instructions provided on the page
I don't want to pay online - Where do I mail my check?
How do I update my profile or privacy settings?
- Once you are logged in, click on your name on the top right corner of the home page
- From the you can update your profile information, privacy and email notification settings
How do I change my membership level
- Once you are logged in, click on your name on the top right corner of the home page
- From the you can Click "Change" next to your membership level
- See below for an example
How do I obtain a unique login and password for another family member?
- This is not required but sometimes there may be a need to have separate logins for the adults in the household
- If this is needed, the primary member (the adult member who already has a login) can add another member in "Profile" section
- Select add a Bundle Member and follow the instructions to add another member